Shipping policy
Shipping Policy
Welcome to MomyMuse! We’re thrilled to offer both digital and physical products to support your parenting journey. Please read our shipping policy below to understand how we deliver your orders
1. Digital Product Delivery
• All digital products (eBooks, guides, printables) are delivered electronically.
• After completing your purchase, you’ll receive an email with a secure download link.
• Please check your spam or promotions folder if you don’t see your email within 15 minutes.
• For any issues, contact us at support@momymuse.com.
2. Physical Product Shipping
We currently ship to most locations within Canada and the U.S.
Processing Time:
• Orders are typically processed within 1-3 business days.
• Custom or personalized products may require additional time.
Shipping Time:
• Standard shipping takes 5-7 business days.
• Expedited shipping options are available at checkout.
Shipping Costs:
• Shipping fees are calculated at checkout based on your location and selected shipping method.
• Enjoy free shipping on orders over $75 (after discounts).
3. Order Tracking
• Once your order has been shipped, you’ll receive a tracking number via email.
• Use the tracking link to monitor the progress of your delivery.
4. Shipping Delays
• Please note that shipping times may vary during holidays or due to unforeseen circumstances.
• If your order is delayed beyond the estimated delivery time, contact us, and we’ll assist you.
5. Contact Us
For questions or further assistance, feel free to reach out at support@momymuse.com.
Thank you for shopping with MomyMuse — we’re excited to be part of your parenting journey!